Expectations between Parties Playing Similar Roles in Global Software Development: A Psychological Contract Perspective
نویسندگان
چکیده
Global software development (GSD), as a mode of information systems development, surfaces various challenges and benefits that are not always present in co-located teams. A psychological contract reflects the written and unwritten expectations, or obligations, of collaborating parties in a transaction. This paper uncovers a set of candidate obligations that make up the psychological contract of parties collaborating in global software development efforts (the GSD psychological contract). Particular focus is applied to certain development roles: business analyst, designer, developer and development-support. A qualitative research approach is employed against various incidents that occurred in development projects performed by a global software product development organization. Finally, opportunities for future research are presented.
منابع مشابه
Managing vendor-client expectations in IT outsourcing: a psychological contract perspective
Managing the outsourcing relationship remains a major challenge today. This study applies the psychological contract perspective to identify vendor and client expectations in IT outsourcing contracts in a two-staged mixed method design. First, we interview IT clients and vendors, and content-analyze interview transcripts to determine mutual obligations expected by both parties. Then, we conduct...
متن کاملA Systematic Review in The Process of Formation, Development and Content of Nurses' Psychological Contracts
Introduction: Psychological contract plays a pivotal role in defining employee-organization relationships. Given the complex concept of psychological contracts, and the existence of scattered and diverse information on how to form and develop, and identify the contents of nurses 'psychological contracts in previous research, in this study, the concept of nurses' psychological contract is system...
متن کاملThe Psychological Contract and the Readiness to Verbalize It in Financial Institutions in Poland
A psychological contract is an agreement between the employer and an employee that covers the parties’ informal and frequently non-verbalized obligations and expectations towards each other. The contract is a cognitive pattern-governing employee’s behaviour in the organization. A gap between employee’s expectations and the organizational reality may lead to difficult-tosolve conflicts or cause ...
متن کاملBeyond Reciprocity: A Conservation of Resources View on the Effects of Psychological Contract Violation on Third Parties.
Building on conservation of resources theory, we cast resource depletion as a novel explanatory mechanism to explain why employees' experience of psychological contract violation results in harm to third parties outside the employee-organization exchange dyad. This resource-based perspective extends and complements the dominant social exchange perspective which views employee reactions to psych...
متن کاملA Model for Sharing the Costs of Uncontrollable Risks among Contracting Parties
The allocation of risks among the contracting parties in a contract is an important decision affecting the project success. Some risks in a project are uncontrollable; these are imposed to a project by external factors. Since contracting parties can neither control nor affect the occurrence of such risks, their allocation to a party would be inequitable. Therefore the cost overrun related to un...
متن کامل